LEADERSHIP
STRATEGIES
& TACTICS
E-Mail
Organizing online is not much different than organizing by more traditional methods. As activists, we organize by communicating. One-on-one communication can take place in face-to-face meetings, by telephone, or by e-mail.
Do's and Don'ts of Electronic Action Alerts
Do:
- Keep the text short and focused.
- Make the subject line compelling or provocative.
- Include all your contact information: phone, address, fax, and e-mail
- Include phone, fax and/or postal addresses of targeted decision-makers.
- Post to relevant discussion lists and list serve groups.
Don't
- Post to discussion lists on unrelated subjects
- Leave the subject blank.
Sending E Mail
Electronic communication, because of its speed and broadcasting ability, is fundamentally different from paper-based communication. Since the turnaround time can be so fast, e-mail is more conversational than traditional paper communications, and your recipient can ask questions immediately. Because of its nature, there are several guidelines you should follow to make your e-mail messages more efficient and effective as possible.
- Be concise. Try to keep everything on one page.
- Use descriptive headers. The subject line of your e-mail message should provide the reader with a clear indication about what your message contains.
- Use short paragraphs.
- Line length. A good rule of thumb is to keep lines under 75 characters long.
- Be overly polite and respectful.
- Be swift. Try to make it a rule to answer your e-mail as soon as possible.
- Proofread or spell-check before you send.
- Continue to network by other means. E-mail is only a substitute for most of the communication you will need to be effective.
- Do not put something on your e-mail message that you would not want read by everybody.
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